Every booking, confirmed.
A confirmation email is not a confirmed room.
Every booking travels through several hands before it reaches the hotel. Somewhere along the way, it can stop.
Bookings are fragile: up to 4 in 10 get cancelled.
Cancellation rate by booking channel
Typical hotel no-show rate: guests who neither arrive nor cancel.
How much hotels commonly overbook to compensate, so someone always gets "walked".
When a booking isn't confirmed, someone pays.
The guest arrives
The hotel has no record under that name or reference.
No room, or a new price
The guest is turned away, moved to another property, or asked to rebook.
The bill lands somewhere
Industry practice: the booking agent or the hotel covers the price difference of a relocation.
Trust takes the hit
Disputes, refund requests, and a traveler who remembers who sold the trip.
Revenue a hotel can lose per room, per night, when an expected guest never arrives.
Hotel rooms go unsold every night, and an empty night can never be sold again.
We contact the hotel. You get the confirmation number.
Call
We reach the hotel directly, on your behalf, before your traveler ever does.
Verify
Guest name, dates, room type, rate and special requests are checked against the hotel's records.
Confirm
You receive the hotel's own confirmation number, with a record of the contact.
What we guarantee.
No booking left in doubt.
Direct hotel contact
Every reconfirmation goes straight to the property, not to a third party.
Verified booking details
Dates, guest, room, rate and requests are checked, not assumed.
The hotel's confirmation number
The reference you can put in front of your traveler.
Relentless follow-up
Structured retries until the hotel responds.
Escalation, never silence
If a hotel can't be reached, you know it, and escalation is already moving.
Proof on record
Every outcome documented, so nothing depends on memory or goodwill.
If nobody answers, we keep going.
Stage 1 · Persistent calling
Stage 2 · Written escalation
Built for the businesses that sell the stay.
Travel agencies, OTAs & tour operators
Businesses that book hotels for their travelers and need certainty before arrival day.
- Fewer arrivals with no booking on record
- Lower exposure to relocation and refund costs
- Your operations team freed from chasing hotels
Hotels
The same discipline, in the other direction: reconfirming with guests to secure arrivals and arrival times.
- Confirmed arrival times
- Fewer surprise no-shows
with your booking volume
From a service to a platform.
Reconfirmation service
- Direct hotel reconfirmation for B2B clients
- Confirmation numbers and verified details
- Retry and escalation flow
Client platform
- Secure client accounts and sign-up
- Booking intake and status tracking
- Back office for account management
Hotel edition
- Guest reconfirmation for hotels
- Secured arrivals and arrival times
- A complete loop: agency, hotel, guest